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Management
A range of software solutions to ensure your processes run smoothly
Take advantage of the power of simple, competitive management applications to maximize your processes and increase your productivity. Mobile work, automated data collection and processing, inventory and customer relationship management, and transactional sites are all business imperatives for which we have created applications specifically tailored to SMEs and public administrations. Our overriding interest is to find concrete solutions that will streamline your management practices and grease your business machinery.
ePILOTE
An on-line control tower to help your business take off
Raise your management processes to new heights. ePilot is a Web portal combining all your business functions in a single strategic data centre. A veritable instrument panel, ePilot gives you access to all your important data, from any location, at any time of day. With just a few clicks, you will know everything you need to know about your company and can extract all the information you need to run your business and make decisions!
ePilot business solutions – Economical, customizable, à la carte modules
ePilot is a collection of economical, customizable management modules. Each one is designed as a business solution serving one or more of your business functions. LSI Group supplies the instrument panel; you are the pilot. You select the management modules and create the integrated management Web portal that meets your needs. It’s then up to us to link the portal to your systems, making your business environment a model of low-cost efficiency.
E-business |
Sales and marketing |
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Wireless and mobility |
Decision making assistance |
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To learn more:
Gere
Ensuring satisfaction
Increase resident satisfaction and optimize resource use
Make your municipality an example of rapid service to residents and see their satisfaction rate climb thanks to GERE, a powerful request and complaint management software program! Designed by municipal employees for municipal employees, GERE clarifies your decisions with just a few clicks so you can move forward as quickly as possible. It provides you with simple tools to closely monitor the progress of files, diagnose problems, and optimize the use of existing and future resources. GERE closely fits the needs of municipal administration:
- Centralized complaint management
- Requests forwarded automatically
- Instant identification of sources of dissatisfaction
- Rapid diagnosis of problems
- Efficient, targeted responses
- Close monitoring of files until they are closed
- Optimal allocation of teams and equipment
- Wise long-term planning and budgeting
Learn about the request follow-up and diagnostic functions, management indicators,, examples of charts and reports,
and GERE product testimonials.
Mobile admission questionnaire
Automate dietary profiling and add a little spice
Employees of health care facilities are too busy to manually fill out admission forms. Developed with health care professionals, our mobile admission questionnaire accelerates the creation of exact dietary profiles and automatically transfers this information to patient records.
A personal digital assistant (PDA) programmed with model menus guides dietetic technicians in the step by step, almost automated, creation of new-patient profiles. Moving from room to room and in a simple, intuitive way, without risk of omission, the technician selects all the restrictions, preferences, and instructions to be taken into account. Then it’s just a matter of placing the PDA on its base to automatically download patient dietary profiles into the facility’s computer system.
Not only does the mobile admission questionnaire automate the process and eliminate paper and transcription errors, but it also allows for a better alignment of the menu with the patient’s tastes, increases the number of possible menu combinations, and makes the patient’s stay more pleasant, without creating a lot of headaches.
To learn more, download our Mobile admission questionnaire brochure. You can also take a look at our Mobile Menu software, a natural counterpart that facilitates the daily management of meals, providing a fast, personalized way to take meal orders from room to room.
Components of the dietary profile
- Allergies
- Dietary restrictions
- Personal preferences
- Dietetic instructions
- Snacks and supplements
- Progressive diets
- Seasonal menus
- Elements specific to the facility
Mobile menu
From bedside to dinner plate with just a few strokes of the stylus
Accelerating the work of health care personnel for the greater satisfaction of patients was our goal. Mobile Menu is a personal digital assistant allowing dietetic technicians to offer patients more personalized and wide ranging menus based on their diet, preferences, needs, and restrictions.
Gone are the days when patient records had to be studied, forms had to be completed, and orders had to be copied out by hand. Now, just a few taps with a stylus are all that is needed to design an attractive and personalized menu. Impersonal forms are no longer required. When the rounds of the rooms are done, the technician need only place the pocket assistant on its base to transfer orders to the kitchens, record the dietary data in a nutritional assessment module, and archive meal histories. A delicious approach to menu planning.
Advantages |
Characteristics |
- A human and personalized approach
Greater meal variety
Respect for patient preferences and restrictions
- Accelerated order-taking procedure
- Fewer administrative tasks
- Elimination of data re-entry
- Fewer transcription errors
- Elimination of paper
- Intuitive and user-friendly
- Learned in minutes
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- Patient records uploadable a hundred at a time
- Omission detection system
- Linked to the client software system
- Access via patient name, room number, or record
- Automated order transfer, nutritional assessment updates, and record archiving
- Confidentiality ensured by secure authorizations
- Microsoft platform compatible with most assistants and databases
- Perfectly integrated with Micro
Gesta Menu management module
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To learn more:
To learn more, download our Mobile menu brochure. You can also take a look at our Mobile admission questionnaire the natural counterpart that facilitates the daily management of meals, providing a fast, personalized way to take orders from room to room.
Customer relationship management (CRM)
Knowing your customers, the cornerstone of business growth
How do you target, attract, and retain good customers when they number in the thousands or even millions? The challenge consists in correctly defining their profiles and adjusting your offer accordingly, so as to arouse and keep their interest.
Our customer relationship management software (CRM) helps you to better understand your clients and pinpoint their areas of concern. From prospecting to after-sales service, our CRM software produces analyses and historical data enabling you to keep close track of the purchasing habits, returns, comments, and complaints of customers as well as the services provided. Linked to all your business functions, our CRM software allows all your divisions to stay informed about the contacts established with clients and to understand their preferences and requirements so as to provide personalized offers that evolve with them.
Advantages and characteristics
- Transparent connection to existing applications
- Ergonomic and user-friendly software
- Simple, fast implementation and configuration
- Client/server mode or hosted
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